Tata Consultancy Services (TCS), on Wednesday, said it had bagged a
six-year contract from the Department of Posts (DoP) worth over Rs.1,100
crore.
The end-to-end IT modernisation programme will equip India Post with
modern technologies and systems to enable it to provide services to
customers in an effective manner, Tata Consultancy Services said in a
statement.
The scope of the project, dubbed India Post 2012, includes developing
and supporting mail, finance and accounts, HR, and customer interaction
management solutions for all channels, including Rural ICT platform.
Data migration
Under the deal, Tata Consultancy Services will also manage data
migration, infrastructure, service level agreement (SLA), call centre
and centralised 24x7 service desk operation for DoP, it said.
courtesy:http://www.thehindu.com/
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